Telephonic Support

ALTONet offers unlimited free telephonic support to all dial-up & hosting account holders. This service enables you as an ALTONet subscriber to contact a technical support Personnel member directly to sort out any technical problems or questions you might have.

Telephonic technical support is available during the following times:

Support Phone Numbers:
0861 128 128
or
011 670 8160

When contacting the Technical Help Desk, please be sure to have your account USER ID available as you will be asked for it.

E-mail Support

An ALTONet support technician is only an e-mail message away 24/7/365.

ALTONet support staff can be contacted via e-mail 24 hours a day by simply emailing your support request to support@altonet.co.za

All online support requests are responded to as speedily as possible.

Support Forum

The ALTONet Support Forum provides you with a wealth of technical and general information.

The Forum covers a wide range of topics ranging from how to configure your dial-up account to database creation and programming tips.

Not only does the ALTONet Support Forum provide you with technical assistance, but it also provides all ALTONet clients with a platform through which to communicate with other clients to share ideas and obtain assistance.

To access the online Support Forum, click here